Terms & Conditions

Payment structure

Services are billed on a 70% upfront deposit and 30% upon completion. Printing jobs may require full or higher upfront payment depending on production requirements. Custom quotes are provided based on project scope and complexity.

Timelines

Graphic design projects: 3–7 working days. Branding projects: 5–14 working days. Website development: 1–4 weeks. Printing turnaround varies based on quantity and specifications. Timelines start once the deposit and all required content have been received.

Deliverables and source files

Upon full payment, clients receive final deliverables in appropriate formats. Editable/source files (e.g. AI, PSD, Canva) can be provided upon request, depending on the project agreement.

Changes after completion

Post-delivery changes are treated as a new request or billed separately, depending on the scope. This ensures a structured workflow and protects project timelines.

Questions about these terms? Contact us.